Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather details you share willingly. This includes your name, company name, email address, phone number, delivery addresses, and any specific specifications for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery timings, and budget considerations. This helps us tailor our service to fit your business requirements.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requests, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United States.

Information Sharing and Disclosure

SoftGardenVault respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards. This covers safe data storage, encrypted exchanges, and restricted access to personal information inside our company.

Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against new threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on laws, you might be able to view, fix, remove, or limit how your information is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will respond within a reasonable period as required by applicable law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations differ by data type and purpose for which it was collected.

Cookies and Site Activity Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser options. Note that turning off some cookies may impact site functionality. For full details on our cookie practices, please consult our Cookie Policy.

External Links

Our site may include links to third-party sites or services. This privacy policy covers only SoftGardenVault and our site. We are not accountable for the privacy practices of outside websites.

We encourage you to examine the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this document.

Please review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.